Health System Learning Using Synchronous Video Conferencing Technology




Calder, Shelley, “Health System Learning Using Synchronous Video Conferencing Technology,” Scholar@Simmons, accessed April 4, 2020,


Health System Learning Using Synchronous Video Conferencing Technology


Calder, Shelley




Introduction/ Background: The complexity and demands of patient care continue to evolve while healthcare providers struggle to remain competent and current in the skills and knowledge required to manage an increasingly complex patient population. The Institute of Medicine (IOM) Report: Path to Continuously Learning Health Care (2012), emphasizes the importance of a system wide focus on training and resources supporting continuous learning for healthcare professionals. The challenges associated with continuing education for health professionals, including nurses, are well documented. Identifying a means to ensure the delivery of evidence based, high-quality education to nurses across organizations is not only critical for patient care, it may also be fundamental to a nurse’s perception of their work environment. Aiken et al. (2008) found that organizational attention to strengthening staffing, education and the practice environment can reduce adverse events and improve nursing retention. Ultimately creating the framework for a positive practice environment. The purpose of this qualitative descriptive study was to evaluate the feasibility and impact of synchronous video conferencing (SVC) education programs, between one academic medical center and a community network site, related to nurse’s attitudes and beliefs about the practice environment.

Methods & Design: This study utilized a mixed methods design to evaluate the feasibility of utilizing synchronous videoconferencing to deliver network education. Participants in this project included 105 nurses who attended nursing education sessions delivered via synchronous videoconference. A pre and post program survey, in addition to focus groups were utilized to explore participants attitudes and beliefs related to synchronous videoconferencing education and positive practice environments.

Result: Synchronous video conference learning in this quality improvement project, has shown to be a viable and accepted method to providing continuous nurse education at one community hospital where resources were limited. These findings support further consideration for health system adoption beyond the test site and may serve as a framework for other large health systems with similar educational and resource challenges.


Simmons College (Boston, Mass.)


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Doctoral Dissertations